Home About Services Portfolio Gallery Faqs Contact
jenerationz-header2-2.jpg

FAQ's

Lots of people have contacted us to ask about setting up a web site, the website design or the possibility of modifying their existing website. Many wish to arrange for us to design a brand new website. Perhaps they have questions concerning either existing domain names or new domain names.

We have listed below for you some of the most frequently asked questions in connection with website design - along with answers.

If you have a question that are not answered here, or you want to talk to us about any aspect of your website design such as; setting up or changing your web site; web hosting or website maintenance... please feel free to contact us to discuss your requirements.

Q = Question  A = Answers

Q: How long will it take for my web site to be designed?

A: The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will endeavor to meet it for you. The common time frame is 4-6 weeks upon signing the contact. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.

Q: Will we need to have a meeting in connection with the website design?

A: In the majority of cases a meeting isn't necessary and most of our websites are generally completed with contact via email and telephone . In some cases we can Skype if the client is interested. Jenerationz places suggested website designs onto the Internet in a private directory where only you and Jenerationz can view the content. We then communcate with you regularly to discuss the web designs in order that the website design and functionality to what you want.

Q: Once my website design is completed -what aftersales service do you offer?

A: We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date.

Q: In what format should I supply words and photographs about my business for my new website?

A: It is helpful to us if you are able to provide text and photographs in electronic form - for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the website.

Q: Will my website design be" Search Engine" friendly?

A: All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.

Q: I run a small/medium size business and want an online presence to promote my business in a professional manner to new customers and to provide a more professional image to existing customers. What do I need to achieve this?

A: You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines.

Q: I hear that there are hidden costs associated with web design services. Is this true?

A: No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.

Q: Will everyone see my web site the same?

A: Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need reevaluation.

Q: Can you provide all our web design and hosting services?

A: Yes - we are your one stop company to provide all your web services. We can register your domain name - design your website - provide your web hosting and arrange your email accounts for you.

Q: Do you use Flash animation in your website design?

A: Yes we do use flash as and when required. It is important to note that there are times when flash animations can be an asset but it would be unwise to use "flash" to create an entire website or even entire pages of your website as search engines are not able to read the content of flash and therefore any words used in animations will not be indexed by the search engines.

Q: Can I get e-mail with my website?

A: Yes and you can have email. It is also recommended to set-up several email addresses (e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com.)

Q: Can I see how many visitors I've had to my website?

A: Yes we provide web tracking software which records where you visitors are coming from and which pages they looked at, etc.

Q: Do I need to install any software?

A: No.

Q: How much will a website cost me?

A: The cost of a web site varies depending on the site and complexity. If you give us a call we can discuss your website design requirements.

Q: How many pages can I have on my web site?

A: As many as you like. From a search engines point a view - The more the better!

Q: I already have a website and I need it updating, can you help me?

A: Yes, we would be happy to look at you existing website and give you a quote for updating it.

Q: Will I find my website on the search engines?

A: Yes we always design websites to be search engine friendly.

Q: Once my website design is completed can you provide web hosting ?

A: Yes we do.

Q: Why should I choose Jenerationz for my web development company?

A: We are an established web development company delivering web design and internet development services of any complexity to clients.

Q: Can I register a domain name through Jenerationz?

A: Yes absolutely! Domain registration is an important service we offer.

Q: Who owns the website once the website design is completed?

A: The website belongs to you upon final payment and signing of contract.